Warranty lookup
Check your warranty card online.
Open the lookup page →Choose the right channel for a fast response
Technical support
Get guidance on products, surface conditions and installation procedures.
Call 0924 402 402 →Dealer terms
Advice on product range, training and partnership terms by region.
View the dealer program →How the VEGO warranty works
The warranty is tied to the exact film code installed. Once the dealer activates the card, you can look up the term on the website.
The dealer installs the film and creates a card
The card records the film code, customer details and the license plate for vehicles.
Card activation
The term is taken from the film code at the time of activation.
Look it up at any time
Visit the lookup page to see the status and expiry date.
| Line | Code and VLT | Warranty |
|---|---|---|
| VEGO ROYAL — VN Series | VN60HD 60%, VN40HD 40% | 10 years |
| VEGO ROYAL — VN Series | VN20HD 20%, VN10HD 10% | 5 years |
| VEGO DIAMOND — VP Series | VP7095HD 70%, VP5095 50%, VP2095 20%, VP0595 5% | 8 years |
| VEGO PLATINUM — IR Ceramic Series | IR6590 65%, IR5090 50%, IR1590 15%, IR0590 5% | 8 years |
| VEGO STANDARD — T Series | T70 70%, T35 35%, T15 15%, T05 5% | 5 years |
Every code in the table applies to both vehicles and buildings. The final term is the one for the code shown on your card.
What the film specifications mean
The four metrics you meet most often when comparing films, in plain language.
VLT: visible light transmission
The percentage of visible light that passes through the film. The lower the number, the darker the film. A 49% film strikes a good balance between glare reduction and visibility.
TSER: total solar energy rejected
Measures how well the film stops infrared heat, ultraviolet rays and visible light from entering the living space. The higher the number, the more comfortable you feel.
IRR: infrared rejection
The share of infrared rays, the component that makes you feel hot, blocked by the film. Each manufacturer may measure over a different wavelength range.
UVR: ultraviolet rejection
The amount of UV blocked when the film is applied to glass. UV can fade curtains, interiors and floors prematurely.
Visible light reflectance
The percentage of light reflected back by the film. The higher the number, the more mirror-like the appearance.
mil: PPF thickness
The unit of film thickness. VEGO’s gauge photos show 6.5mil as equal to 165 microns and 7.5mil as equal to 190 microns.
Warranty and support FAQ
Where does the warranty term come from?
The term comes from the film code in the database at the time the card is activated, and customers can look it up online.
Which lines have a 10-year warranty?
In the warranty system, VN60HD and VN40HD of VEGO ROYAL carry a 10-year term. Other codes have terms of 5 or 8 years, as shown in the table on this page.
Which number do I call for a technical problem?
Call the hotline on 0924 402 402, 8:00 - 20:00.
What is VLT?
VLT is the percentage of visible light that passes through the film. The lower the number, the darker the film.